Deliver exceptional sales & support services with information updated in real-time
Import only relevant accounts and contacts that your Sales and Support agents require to visualize in Freshdesk.
Keep everything in sync by creating filters in Microsoft Dynamics and bringing that key information over to Freshdesk.
Select which data from Dynamics you want displayed on the contacts and tickets sidebar.
Quickly visualize at a glance all your Accounts, and Contact Information.
The right data where your Sales and Support agents need it!
Configure the Dynamics 365 app for Freshdesk
Select the Dynamics accounts you want to import to Freshdesk
Visualize Dynamics chosen data in Freshdesk’s sidebar