Improve your customer support for Mercado Libre and increase your sales!
Connect your Freshdesk help desk account with your MercadoLibre profile. Improved efficiency and quality of your communications with customers.
Connect your MercadoLibre and Freshdesk accounts, all of your interactions in one place and with all of the relevant information
Provide context about all of your clients' communication, and generate more sales.
Questions created in your product listings appear as Freshdesk tickets.
Pre-define the level of priority for tickets created from questions.
Agents can see all of the information about a product inside the Freshdesk ticket.