Moving our bot from Stride to Slack - Part I
Last week the Atlassian community was caught by surprise when they announced the acquisition of all the Stride and Hipchat intellectual property by Slack, as well »
Efficient Agile Retrospectives with improved follow up on action items.
SoftwareDevTools has some huge news for you! We have just released a new feature to create Jira tasks from your resulting Retrospectives action items in our »
Have an idea for a Freshdesk app? Build your Freshservice app in a week
Hello, I’m Marco Alvarado, a software engineer part of the SoftwareDevTools team. My team mainly focuses on building products that integrate to the tools teams »
How to Make the Most Out of a Hackathon
If you work in the software industry, chances are you’ve been to at least one hackathon. As part of a team dedicated to building software »
Trends in Customer Service SaaS Products
During the latest participation of the SoftwareDevTools team in the Atlassian AppWeek Portland 2018, I learned valuable lessons about where the SaaS products for customer service »
MercadoLibre + Freshdesk: Our latest integration @ the Pitney Bowes Hackathon
I'm Juventino Romero, full stack Node.js developer at Nearsoft's SoftwareDevTools team. We've recently attended the Pitney Bowes' Small and Medium Business Challenge, a product and »
How to Improve Your Customer Service
Your customer service sucks. You probably think it doesn’t and that you’re doing everything right, but out of 10,000 companies that claim the »
SaaStr Europa - global opportunities and challenges for SaaS
Last week, SoftwareDevTools took part in what has been described as a turning point for the Software as a Service (SaaS) industry in Europe, even though »
SoftwareDevTools in Pitney Bowes SMB Challenge.
SoftwareDevTools is excited to be at this year's Pitney Bowes SMB Challenge, taking place at the PayPal offices in San Jose, CA!! We're in town to »
Learning About Growth and Product Driven Teams - Saastr Europa
It has been a very busy week for the SoftwareDevTools team, some of our teammates are hacking away a Stride app in Portland as part of »
Integrating Stride and Jira at Atlassian's AppWeek 2018
At SoftwareDevTools, one of our favorite activities is attending events that are organized in the software development industry, so you can expect our excitement about being »
SoftwareDevTools in Atlassian's App Week in Portland
It’s official! From June 11th to June 15th, the SoftwareDevTools team will be in Hipster capital of the world: Portland, OR. We are going to »
Event summary: Agile Alliance's Deliver:Agile 2018
We are back to reality after a week full of learnings, new contacts, and experiences during the Agile Alliance's Deliver:Agile 2018 conference, in Austin, Tx. »
Scrum Poker app for Jira - helping agile teams with project estimates.
It's been close to two years since we launched our Scrum Poker estimates for Confluence. We heard back from our clients and users who evaluated the »
SoftwareDevTools in Deliver:Agile 2018
The SoftwareDevTools team is a proud sponsor for this year's Deliver:Agile conference! Deliver:Agile 2018 is the Agile Alliance's yearly technical conference, focusing on Agile »