The importance of collaboration in your enterprise, shouldn’t be news to you. Even though IT has multiple sub-functions, and knowledge and teams are divided by »
Last month Freshworks made their annual conference called #Refresh2018, and the SoftwareDevTools team was lucky enough to be there by invitation. A lot of things were »
It has been quite a ride for Freshworks, a company that started offering a Software as a Service help desk solution since it launched in 2010, »
SoftwareDevTools is proud to share that CompareCamp, a major influencer in the B2B and SaaS space, recently distinguished SoftwareDevTools Freshservice power-up + Trello app with the Great »
Today is a very exciting day for SoftwareDevTools. When we first released our Stand-bot app for Slack, it was amusing since it was a tool that »
On previous blogs we talked about our experience on the Pitney Bowes SMB Hackathon where we participated by creating an integration between MercadoLibre and Freshdesk. It »
SoftwareDevTools Introduces a Trello Power-up for Freshwork's ITSM product: Freshservice. For Helping Managers Sync IT Support Tickets from within Trello Boards One of the newest Power-Up’ »
It has been more than 2 years since SoftwareDevTools launched the Trello app and the Freshdesk Power-up. We have been privileged with the good acceptance of »
Now your customer support team can access relevant customer data. At SoftwareDevTools we believe that collaboration is part of the digital transformation in all organizations. But »
SoftwareDevTools publishes #AgileTalks. A series of video interviews with Agilistas worldwide. We discuss several topics that are of interest for Agile methodologies practitioners. On one of »
By the time you read this, you’ll probably have already heard about how Slack has acquired all the intellectual property of Atlassian’s HipChat and »
Last week the Atlassian community was caught by surprise when they announced the acquisition of all the Stride and Hipchat intellectual property by Slack, as well »
SoftwareDevTools has some huge news for you! We have just released a new feature to create Jira tasks from your resulting Retrospectives action items in our »
Hello, I’m Marco Alvarado, a software engineer part of the SoftwareDevTools team. My team mainly focuses on building products that integrate to the tools teams »
If you work in the software industry, chances are you’ve been to at least one hackathon. As part of a team dedicated to building software »