Improve Your Digital Marketing Operations With Agile Management
The market won’t stop changing. Even the Agile Marketing Manifesto states that "To keep up with the speed and complexity of marketing today, we are »
Weekly Scrums can Boost Productivity While Saving Time
According to Google data, the query 'I hate daily scrums' gets several monthly searches. Even if few people look for that, you can sense a similar »
Distributed Agile: The challenges and opportunities
Unless you have been living under a rock for the past months, you should be familiar with how the remote and hybrid work models are 'the »
It takes more than tools to be Agile
Once I had a job where my primary mission was to properly implement the usage of a CRM they had acquired some months ago. Would you »
Post-Mortems vs. Agile Retrospectives
As George Santayana once said: “Those who cannot remember the past are condemned to repeat it”. That is why in project management, there exist Post-Mortems and »
Efficient Agile Retrospectives with Improved follow-up on action items
The key point of doing Sprint Retrospectives is to keep your team committed with continuous improvement practices. Its essence is to “plan ways to increase quality »
Transparency in your dev team increases performance and saves money.
Keeping your team's work fully transparent for every member is crucial. This will help you stay away from a lot of inefficiencies in your team that »
Moving our bot from Stride to Slack Part II
Last year Atlassian announced the acquisition of all of the Stride and Hip-Chat intellectual property by Slack. A decision that definitely caught us, SoftwareDevTools, and other »
How to drastically improve your IT service desk SLA using Freshservice + Trello.
Multi-platform collaboration for faster ticket resolution. Don't you feel like your IT service desk needs a bit of improvement? Sure, using a platform like FreshService you »
Cross-platform collaboration for intelligent ITSM: How better communication improves incident resolution.
The importance of collaboration in your enterprise, shouldn’t be news to you. Even though IT has multiple sub-functions, and knowledge and teams are divided by »
The new gen bots based on AI for customer support
Last month Freshworks made their annual conference called #Refresh2018, and the SoftwareDevTools team was lucky enough to be there by invitation. A lot of things were »
SoftwareDevTools’ Freshservice Power-Up + Trello app Solution Wins 2 Multi-Platform Collaboration Awards!
SoftwareDevTools is proud to share that CompareCamp, a major influencer in the B2B and SaaS space, recently distinguished SoftwareDevTools Freshservice power-up + Trello app with the Great »
How to Make the Most Out of a Hackathon
If you work in the software industry, chances are you’ve been to at least one hackathon. As part of a team dedicated to building software »
World Retrospective Day
February 6th is a special day for the Agile community worldwide. February 6th was the #WorldRetrospectiveDay, a volunteer-based, globally coordinated effort to share in the power »