Freshday in Santiago de Chile.
Last week, part of the SoftwareDevTools team had the opportunity to make it to Santiago de Chile for a special event: #FreshDay19. Freshday is a special »
Transparency in your dev team increases performance and saves money.
Keeping your team's work fully transparent for every member is crucial. This will help you stay away from a lot of inefficiencies in your team that »
Why hosting Agile Retrospectives inside Jira or confluence is the best option for your remote team
For your remote team to truly reach a point of iterative and incremental development using agile methodologies, you need to have the best possible agile retrospectives »
Moving our bot from Stride to Slack Part II
Last year Atlassian announced the acquisition of all of the Stride and Hip-Chat intellectual property by Slack. A decision that definitely caught us, SoftwareDevTools, and other »
How to drastically improve your IT service desk SLA using Freshservice + Trello.
Multi-platform collaboration for faster ticket resolution. Don't you feel like your IT service desk needs a bit of improvement? Sure, using a platform like FreshService you »
How Feedback gave us our latest release
By now, we’ve talked about our Slack bot to automate daily stand-ups and it's Slack & Jira integration several times. You can go as early »
The new gen bots based on AI for customer support
Last month Freshworks made their annual conference called #Refresh2018, and the SoftwareDevTools team was lucky enough to be there by invitation. A lot of things were »
New release! Our Stand-bot for Jira goes Server
Today is a very exciting day for SoftwareDevTools. When we first released our Slack standup bot, it was amusing since it was a tool that would »
Insights into how 100+ organizations leverage Trello for Customer Success.
It has been more than 2 years since SoftwareDevTools launched the Trello app and the Freshdesk Power-up. We have been privileged with the good acceptance of »
Efficient Agile Retrospectives with improved follow up on action items.
SoftwareDevTools has some huge news for you! We have just released a new feature to create Jira tasks from your resulting Retrospectives action items in our »
Integrating Stride and Jira at Atlassian's AppWeek 2018
At SoftwareDevTools, one of our favorite activities is attending events that are organized in the software development industry, so you can expect our excitement about being »
Scrum Poker app for Jira - helping agile teams with project estimates.
It's been close to two years since we launched our Scrum Poker estimates for Confluence. We heard back from our clients and users who evaluated the »
Agile Retrospectives for Jira: How Communication Inspired Our Latest Project
Here at SoftwareDevTools we know what it’s like working with remote teams and the struggle it can be to have an efficient communication between team »
How To Develop Quality Products
Working in software is hard. It’s a reality and you know it and I know it. In a field where everything seems to change and »
8 Tips for Daily Standup Meetings
Keeping aligned is really important to Agile teams and, according to the Scrum methodology, daily stand-up meetings are the tool of choice for that. When done »