Moving our bot from Stride to Slack - Part I
Last week the Atlassian community was caught by surprise when they announced the acquisition of all the Stride and Hipchat intellectual property by Slack, as well »
Efficient Agile Retrospectives with improved follow up on action items.
SoftwareDevTools has some huge news for you! We have just released a new feature to create Jira tasks from your resulting Retrospectives action items in our »
Have an idea for a Freshdesk app? Build your Freshservice app in a week
Hello, I’m Marco Alvarado, a software engineer part of the SoftwareDevTools team. My team mainly focuses on building products that integrate to the tools teams »
Trends in Customer Service SaaS Products
During the latest participation of the SoftwareDevTools team in the Atlassian AppWeek Portland 2018, I learned valuable lessons about where the SaaS products for customer service »
MercadoLibre + Freshdesk: Our latest integration @ the Pitney Bowes Hackathon
I'm Juventino Romero, full stack Node.js developer at Nearsoft's SoftwareDevTools team. We've recently attended the Pitney Bowes' Small and Medium Business Challenge, a product and »
SoftwareDevTools in Pitney Bowes SMB Challenge.
SoftwareDevTools is excited to be at this year's Pitney Bowes SMB Challenge, taking place at the PayPal offices in San Jose, CA!! We're in town to »
SoftwareDevTools in Atlassian's App Week in Portland
It’s official! From June 11th to June 15th, the SoftwareDevTools team will be in Hipster capital of the world: Portland, OR. We are going to »
Event summary: Agile Alliance's Deliver:Agile 2018
We are back to reality after a week full of learnings, new contacts, and experiences during the Agile Alliance's Deliver:Agile 2018 conference, in Austin, Tx. »
SoftwareDevTools in Deliver:Agile 2018
The SoftwareDevTools team is a proud sponsor for this year's Deliver:Agile conference! Deliver:Agile 2018 is the Agile Alliance's yearly technical conference, focusing on Agile »
The business value of an Agile Retrospective.
For a couple of years now, SoftwareDevTools has been helping remote teams adopt Agile, and we've worked with a lot of teams. We've built tools to »
Post Mortems Vs. Agile Retrospectives
SoftwareDevTools has been working to improve Agile retrospectives for remote Agile teams using Atlassian tools. We've developed a Confluence tool for Agile Retrospectives, and since it »
8 Tips for Daily Standup Meetings
Keeping aligned is really important to Agile teams and, according to the Scrum methodology, daily stand-up meetings are the tool of choice for that. When done »
Do's & Dont's for your Agile Retrospective Session
This is based on ScrumAlliance's article: Do's and Don'ts of Agile Retrospectives: Tips for healthier retrospectives The SoftwareDevTools team is on a quest to make Agile »
Agile Retrospectives in remote teams.
This post is based on Ben Linders' blog When working with remote #Agile teams, even though the team can't gather in one location, you still want »
Distributed Agile Software Development. Challenges and Opportunities
The SoftwareDevTools team is all about sharing best practices for remote teams who practice Agile methodologies. We’re trying to make the case for Agile methodologies »