We won! -- Pitney Bowes SMB Hackathon
On previous blogs we talked about our experience on the Pitney Bowes SMB Hackathon where we participated by creating an integration between MercadoLibre and Freshdesk. It »
Introducing a Trello Power-up for Freshwork's ITSM product Freshservice
SoftwareDevTools Introduces a Trello Power-up for Freshwork's ITSM product: Freshservice. For Helping Managers Sync IT Support Tickets from within Trello Boards One of the newest Power-Up’ »
Insights into how 100+ organizations leverage Trello for Customer Success.
It has been more than 2 years since SoftwareDevTools launched the Trello app and the Freshdesk Power-up. We have been privileged with the good acceptance of »
MS Dynamics 365 + Freshdesk - deeper integrations for your CRM and help desk platforms.
Now your customer support team can access relevant customer data. At SoftwareDevTools we believe that collaboration is part of the digital transformation in all organizations. But »
The importance of Agile Communities. A conversation with Reese Schmit
SoftwareDevTools publishes #AgileTalks. A series of video interviews with Agilistas worldwide. We discuss several topics that are of interest for Agile methodologies practitioners. On one of »
Migrating from Stride to Slack: How does Slack work?
By the time you read this, you’ll probably have already heard about how Slack has acquired all the intellectual property of Atlassian’s HipChat and »
Moving our bot from Stride to Slack - Part I
Last week the Atlassian community was caught by surprise when they announced the acquisition of all the Stride and Hipchat intellectual property by Slack, as well »
Efficient Agile Retrospectives with improved follow up on action items.
SoftwareDevTools has some huge news for you! We have just released a new feature to create Jira tasks from your resulting Retrospectives action items in our »
Have an idea for a Freshservice app? Build your Freshservice app in a week
Hello, I’m Marco Alvarado, a software engineer part of the SoftwareDevTools team. My team mainly focuses on building products that integrate to the tools teams »
How to Make the Most Out of a Hackathon
If you work in the software industry, chances are you’ve been to at least one hackathon. As part of a team dedicated to building software »
Trends in Customer Service SaaS Products
During the latest participation of the SoftwareDevTools team in the Atlassian AppWeek Portland 2018, I learned valuable lessons about where the SaaS products for customer service »
MercadoLibre + Freshdesk: Our latest integration @ the Pitney Bowes Hackathon
I'm Juventino Romero, full stack Node.js developer at Nearsoft's SoftwareDevTools team. We've recently attended the Pitney Bowes' Small and Medium Business Challenge, a product and »
SaaStr Europa - global opportunities and challenges for SaaS
Last week, SoftwareDevTools took part in what has been described as a turning point for the Software as a Service (SaaS) industry in Europe, even though »
SoftwareDevTools in Pitney Bowes SMB Challenge.
SoftwareDevTools is excited to be at this year's Pitney Bowes SMB Challenge, taking place at the PayPal offices in San Jose, CA!! We're in town to »
Learning About Growth and Product Driven Teams - Saastr Europa
It has been a very busy week for the SoftwareDevTools team, some of our teammates are hacking away a Stride app in Portland as part of »