The benefits of purpose-driven work for your organization
Earning a salary is definitely one of the main reasons to show-up at work. But if you think of the paycheck and related perks as the »
Freshday in Santiago de Chile.
Last week, part of the SoftwareDevTools team had the opportunity to make it to Santiago de Chile for a special event: #FreshDay19. Freshday is a special »
Manage and respond your MercadoLibre’s customers using the power of Freshdesk’s feature rich Service Desk.
Mercado Libre is Latin America’s most popular e-commerce site. For measure, it had 174.2 M users in 2016. That’s a lot of buyers, »
MS Dynamics 365 + Freshdesk - deeper integrations for your CRM and help desk platforms.
Now your customer support team can access relevant customer data. At SoftwareDevTools we believe that collaboration is part of the digital transformation in all organizations. But »
MercadoLibre + Freshdesk: Our latest integration @ the Pitney Bowes Hackathon
I'm Juventino Romero, full stack Node.js developer at Nearsoft's SoftwareDevTools team. We've recently attended the Pitney Bowes' Small and Medium Business Challenge, a product and »
Collaboration: The Key to great customer service.
You can do your research. You’ll find that everyone agrees with SoftwareDevTools: When it comes to customer service culture, collaboration is key. Every other site »