Communication is essential to develop a well-structured team. Good communication has always been the pillar to keep our teams working and looking for continuous improvement. Now that we are opting for remote teams as a way of work, communication has been even more challenging. Making necessary Effective remote communication to ensure the team's success.
This part 2 is about what we need in our remote team to ensure effective communication. Click here to read Part 1.
In the first part, we talk about the tools, the infrastructure, and everything related to ensuring good communication. In this part, we will talk about what is necessary for our behaviors and interpersonal practices as a supportive and cohesive team.
Establishing Personal Social Support Infrastructure
The lack of social interaction can be enough to decrease the motivation of team and members have serious trouble with the tasks done. Imagine that some of your members just have the possibility to interact with other people meanwhile they are working. If the team doesn't make members feel comfortable is it very possible that they don't feel important, or as part of the team. The lack of a supportive infrastructure will end in continuous unfinished tasks or even worst continuous staff turnover.
Plan for a healthy work and life balance
Remote work can give us the possibility to manage our work, but that doesn't mean that the workers are doing whatever they want. Having a structured workload for members can make it easier for them to adapt and find the work balance. It is essential that we never forget that members need to keep living their life. Working remotely implies a lot of skills to organize: agendas, to-do lists, or just timing can help the member to start with their own rhythm to achieve a real life-work balance.
Working alone requires a lot of effort and motivation, which should be supported by the company. Also, it is especially important to ensure good team collaboration and interaction to achieve a healthy work rhythm.
Establish a personal trustee
The personal contact can act as a delegate to better represent the team member’s voice and facilitate activities for the individual remote member. Source
It is very beneficial for the personal trustee development, not just to achieve a work-life balance, it is important because members can support and work better if they feel supported by their team. The benefits end up being great for the member's confidence and at the same time beneficial for the team.
It is not just about giving trust and say "you can talk and send a message any time", this is not enough. Is about sharing social experiences, social activities, or even enterprise social media.
Establish mentorship relationships
Social support can be present in a lot of ways. Mentorship can be the best trigger to increase motivation and help the new and old members to keep collaborating. Experienced remote workers taking mentorship to help a new member address their new work are very beneficial. It can help the new member to achieve a quick adaptation, interact with the team and learn about the company. Meanwhile help old members to reinforce their rhythm, meet the new members, build trust and cohesion.
Account for the impact on the collocated members
If you have some collocated members in your team it is essential to maintain visibility and cohesion. All of this supported by the company and assigning resources to increase the way their team is communicating. Encouraging remote members' visibility through different situations can make a notorious change in the way the team is collaborating. All of this supported with tools for remote workers.
Provide relevant training for remote workers and the collocated workers.
Keeping into consideration that some teams are used to have collocated teams, implies more efforts defining the process work for both parts.
All this with the proper human infrastructure and tools support to overcome the persisting problems of working remotely. Remember that is important to be aware of the team’s configuration to ensure the correct integration of remote workers.
With Part 1 and Part 2, about effective remote agile communication you can discover how communication is immersed in a lot of different situations; and actually improving some parts of them can change the support structure in the whole team.
Continuous improvement and collaboration are essential in all kinds of teams, and communication can be the lost part that you could be forgetting to highlight everything else. Find new ways to collaborate and always offer support to your members.
We are specialized in tools for agile remote teams, to ensure effective and transparent collaboration. Discover more of our agile remote tools:
- Agile Retrospectives for Confluence
- Agile Retrospectives for Jira
- Scrum Poker for Confluence
- Scrum Poker for Jira
- Stand.bot for Slack: A bot to automate daily updates.
- And for Slack also!